Accessibility Statement

Effective Date: August 4, 2025
Last Updated: August 4, 2025

Our Commitment to Accessibility

Novarly is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to ensure our Services are accessible to all users.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and follow accessibility best practices, including:

WCAG 2.1 Level AA Compliance

Perceivable: Information and UI components are presentable in ways users can perceive
Operable: UI components and navigation are operable by all users
Understandable: Information and UI operation are understandable
Robust: Content works with a variety of assistive technologies

Platform-Specific Guidelines

iOS: Adherence to Apple's Accessibility Guidelines
Android: Compliance with Android Accessibility Guidelines
Web: Following W3C Web Accessibility Initiative standards

Accessibility Features

Website Accessibility

Our website includes:

Keyboard Navigation: Full functionality accessible via keyboard
Screen Reader Support: Compatible with NVDA, JAWS, and VoiceOver
High Contrast Mode: Enhanced visual contrast for better readability
Scalable Text: Support for browser zoom up to 200% without horizontal scrolling
Alternative Text: Descriptive alt text for all images and graphics
Focus Indicators: Clear visual focus indicators for interactive elements
Semantic HTML: Proper heading structure and landmark regions

Mobile App Accessibility

Our applications support:

VoiceOver (iOS): Full compatibility with Apple's screen reader
TalkBack (Android): Comprehensive support for Android's accessibility service
Voice Control: Voice navigation and command support
Switch Control: External switch support for users with mobility impairments
Large Text: Dynamic font scaling up to accessibility sizes
High Contrast: Enhanced visual contrast options
Reduced Motion: Respect for reduced motion preferences

Visual Accessibility

Color Contrast: Minimum 4.5:1 contrast ratio for normal text, 3:1 for large text
Color Independence: Information not conveyed through color alone
Font Choices: Legible, accessible font families
Scalable Interface: Responsive design that adapts to different screen sizes
Dark Mode: Reduced eye strain option available

Motor Accessibility

Large Touch Targets: Minimum 44x44 point touch targets on mobile
Gesture Alternatives: Alternative input methods for complex gestures
Timeout Extensions: Adjustable time limits for timed content
Error Prevention: Clear error messages and correction suggestions

Cognitive Accessibility

Clear Navigation: Consistent and predictable navigation patterns
Simple Language: Clear, concise content writing
Error Handling: Helpful error messages and recovery options
Progress Indicators: Clear feedback on processes and loading states

Testing and Validation

Automated Testing

We use automated accessibility testing tools including:

axe-core: Automated accessibility testing engine
WAVE: Web accessibility evaluation tool
Lighthouse: Google's accessibility audit tool
Platform Tools: Xcode Accessibility Inspector, Android Accessibility Scanner

Manual Testing

Our accessibility testing includes:

Keyboard-only navigation testing
Screen reader testing with multiple assistive technologies
Color contrast verification
User testing with people who have disabilities

Third-Party Audits

We conduct regular accessibility audits with qualified accessibility consultants to identify and address potential barriers.

Known Limitations

While we strive for full accessibility, some limitations may currently exist:

Third-party content: Some embedded content from external providers may not meet our accessibility standards
Legacy features: Older features may be updated gradually to meet current standards
Complex interactions: Some advanced features may require additional accessibility enhancements

We are actively working to address these limitations in future updates.

Assistive Technology Compatibility

Our Services are designed to work with:

Screen Readers

NVDA (Windows)
JAWS (Windows)
VoiceOver (macOS, iOS)
TalkBack (Android)
Dragon NaturallySpeaking (Voice recognition)

Browser Accessibility Features

High contrast mode
Browser zoom (up to 200%)
Custom stylesheets
Keyboard navigation preferences

Mobile Accessibility Features

Switch Control (iOS/Android)
Voice Control (iOS/Android)
Magnification gestures
Hearing aid compatibility

Feedback and Support

Reporting Accessibility Issues

If you encounter accessibility barriers while using our Services, please contact us:

Email: accessibility@novarly.com
Subject Line: "Accessibility Issue Report"
Phone: [Accessibility Support Phone Number]
Mail: [Business Address with "Accessibility Team" designation]

Information to Include

When reporting accessibility issues, please provide:

Description of the problem
Steps to reproduce the issue
Your assistive technology (if applicable)
Operating system and browser/app version
Screenshots or recordings (if helpful)

Response Timeline

We are committed to responding to accessibility feedback within:

48 hours: Initial acknowledgment
5 business days: Detailed response with resolution timeline
Priority resolution: Critical accessibility barriers addressed urgently

Accessibility Training

Staff Training

Our team receives regular training on:

Accessibility principles and guidelines
Inclusive design practices
Assistive technology usage
Testing methodologies

Development Standards

Our development process includes:

Accessibility requirements in all project specifications
Code review standards that include accessibility checks
Regular accessibility testing throughout development cycles

Third-Party Content and Services

External Links

We cannot guarantee the accessibility of external websites linked from our Services. However, we:

Choose accessible partners when possible
Provide alternative contact methods when third-party forms are inaccessible
Offer support for users who encounter barriers with partner services

Embedded Content

When we embed third-party content, we:

Test for accessibility compliance
Provide alternative access methods when possible
Label embedded content appropriately for screen readers

Continuous Improvement

Regular Reviews

We conduct accessibility reviews:

Quarterly: Internal accessibility audits
Annually: Comprehensive third-party accessibility assessments
With each major update: Accessibility impact assessments

User Feedback Integration

We actively incorporate feedback from users with disabilities to:

Identify real-world usage barriers
Prioritize accessibility improvements
Validate our accessibility solutions

Legal Compliance

Our accessibility efforts align with:

Americans with Disabilities Act (ADA)
Section 508 of the Rehabilitation Act
European Accessibility Act
EN 301 549 standard
Local accessibility regulations where applicable

Resources and Support

Accessibility Resources

Accessibility help documentation: [Link to help docs]
Video tutorials with captions: [Link to tutorial library]
Alternative formats: Available upon request

Support Channels

Live chat with accessibility support (available during business hours)
Email support with guaranteed accessibility expertise
Phone support with TTY/TDD compatibility

Updates and Improvements

This accessibility statement is reviewed and updated regularly to reflect:

New accessibility features added to our Services
Changes in accessibility standards and best practices
User feedback and identified areas for improvement

We are committed to providing equal access to our Services for all users and will continue to enhance our accessibility features over time.

Last Reviewed: August 4, 2025
Next Review: February 4, 2026